Support

Found a bug or have an idea? Open an issue on GitHub and we'll take a look.

In a bug report, it helps to say which iPhone or iPad you have, its iOS version, and what you did just before it happened. A screenshot is great too. Before opening a new one, check the existing issues in case it's already there. PhotoWagon is open source, so you can also browse the code.

●Common questions

01Where can I learn how everything works?

Open any photo, tap ☰ at the top left, then Help › Manual. It covers every tool, menu and setting. Help › Tutorial replays the short tour from your first launch.

02Why does AI Remove ask to download something?

AI Remove runs on your device, so it needs its model file (about 25 MB). It downloads once, the first time you use it, and then works offline. You can delete it in Preferences › General › AI.

03Where are my files?

In the Files app, under On My iPhone (or On My iPad) › PhotoWagon. Home in PhotoWagon lists the ones you opened recently.

04PhotoWagon closed before I saved. Is my work gone?

Probably not. PhotoWagon keeps a copy of unsaved work. Open Home and look under Recovered, then tap the image to open it again. You can choose how often it saves a copy in Preferences › General.

05Which files can I open and save?

Open JPEG, PNG, HEIC, layered PSD, raw camera files and more, from Files or your photo library. Save as PSD or PhotoWagon's own format to keep layers, or export PNG, JPEG, WebP and other formats, at several sizes at once.

06Does it work with Apple Pencil, a keyboard or a mouse?

Yes. Apple Pencil gives you pressure, tilt and barrel roll, and you can set what double-tap and squeeze do in Preferences. A keyboard adds shortcuts, and a trackpad or mouse works for scrolling, zooming and right-clicking.

07Is my data private?

Yes. PhotoWagon has no account, ads or tracking, and your photos never leave your device. See the Privacy Policy.